Quality & Security

 

At TILCo, quality and security are at the core of everything we do. As a trusted partner in multilingual communication, we understand that our clients rely on us not only for linguistic accuracy but also for the safe, professional handling of sensitive materials and high-stakes content.

We implement rigorous processes to ensure the reliability, consistency, and confidentiality of every project — whether it’s a single-page translation, a live international event, or a large-scale localization rollout.

 

🔍 Quality Assurance

Our commitment to quality begins with our people. We work exclusively with experienced linguists, interpreters, and voice talent who meet strict selection criteria and specialize in their respective fields.

We apply a tailored quality control process that includes:

• Careful project scoping and terminology review

• Native-language translation, editing, and/or post-editing

• Style guide and glossary adherence

• Multi-step quality checks and client feedback integration

• Continuous improvement through client evaluations and internal audits

All work is coordinated by trained project managers who ensure that quality expectations, timelines, and client preferences are met — every time.

 

🔐 Information Security

We handle sensitive client information with the highest level of care. All TILCo staff and collaborators are required to sign NDAs and follow strict data handling protocols. We use secure platforms and encrypted file transfer tools to manage all project communications.

Key practices include:

• Controlled access to client content and internal systems

• Use of secure, cloud-based collaboration tools

• Encrypted delivery of confidential files

• GDPR-aligned handling of personal data where applicable

• Clear retention policies and permission-based access to files and databases

We also support our clients’ specific compliance needs, including working with government entities, pharmaceutical companies, financial institutions, and research organizations.

 

🎯 Our Promise

We’re not just language experts — we’re a team of professionals who understand the importance of accuracy, reliability, discretion, and responsiveness. From mission-critical meetings to global campaigns, we deliver multilingual solutions with the quality and security your organization demands.